Privacy Policy

Effective From: September 2025

This privacy policy (the “Privacy Policy”) is an integral part of the terms of use, and both documents should be read together. MATCHIA AI LTD (“MATCHIA AI LTD”, “Us”, “We”, or “Our”) operates the application RealOne and the service provided by the Application (the “Service” or “Application”). MATCHIA AI LTD respects the privacy of its users.

This Privacy Policy explains how MATCHIA AI LTD collects, stores, and uses your information when you use the Service.

The processing and collection of personal data is governed by the Israeli Privacy Protection Law, 1981, and where applicable, international data protection laws such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

The data controller of the Service is MATCHIA AI LTD, which decides how your personal information is processed and for what purposes as detailed in this Privacy Policy.

Information We Collect

During your use of the Service, MATCHIA AI LTD may collect the following information with your consent (which can be withdrawn at any time):

  • Your name

  • Your gender

  • Your sexual orientation

  • Your age preferences for potential matches

  • Images you choose to upload

We do not collect your email address, phone number, contact list, or any other personal details beyond those listed above.

Use of Information

All information is collected to provide and improve the Service, including:

  • Creating and maintaining your RealOne profile

  • Suggesting potential matches based on your preferences

  • Operating and enhancing the Service

  • Sending you service-related notifications (for example, push notifications)

Your information is not sold, shared, or disclosed to third parties for advertising or commercial purposes.

Storage of Information

Your information is stored in MATCHIA AI LTD’s databases on secure third-party servers that comply with industry standards for data protection. These providers have no independent rights to use your data and are contractually bound to protect it.

When you delete your account, your personal information, including images, is permanently removed from our systems within a reasonable timeframe.

Your Rights

Under Israeli law, and where applicable GDPR or CCPA, you may have the following rights:

  • To access your personal data and receive a copy of it;

  • To request correction or deletion of your personal data (“right to be forgotten”);

  • To restrict or object to processing of your personal data;

  • To withdraw your consent at any time.

To exercise your rights, please contact us:

MATCHIA AI LTD
Giv’atayim, Israel
Email: support@matchia-dating.com

Sharing Information with Third Parties

We will not transfer or disclose your information to third parties except in the following circumstances:

  • When required by law, regulation, or court order;

  • To protect the rights, property, or safety of MATCHIA AI LTD, its users, or others;

  • In the event of a corporate transaction such as a merger, sale, or reorganization;

  • To trusted service providers who help us operate the Service (such as secure data storage or delivery of push notifications). These providers are contractually obligated to protect your data and may not use it for any other purpose.

International Transfers

Your information may be stored or processed on servers located outside of Israel. In such cases, we ensure that appropriate safeguards are in place to protect your personal data, in line with applicable data protection laws.

Data Security

MATCHIA AI LTD takes reasonable technical and organizational measures to help protect your personal data from unauthorized access or misuse. While we work to secure your data, no system is completely secure, and we cannot guarantee absolute protection. If a data breach occurs that affects your information, we will notify you in accordance with applicable law.

Minors

The Service is intended for individuals aged 18 and above. We do not knowingly collect or solicit information from minors. If we discover that we have collected information from someone under 18, we will delete it immediately and block access.

Updates to This Privacy Policy

MATCHIA AI LTD may occasionally update this Privacy Policy. Any material changes will be posted in the Application, and the “Effective From” date at the top will be updated.